DDovel Team
Figma Dovel iQ v0.3 MVP (Active) · 2026-10-10
Flows / Help & Support / chat-support

chat-support

chat-support · Figma 7192:64619

chat-support
Livebuilt in the frontendFigma 7192:64619

Frontend · Frontend agent owns this

Built in ph_onboarding → packages/ph_onboarding/lib/src/presentation/pages/chat_support_page.dart

Endpoints this screen calls · 1 endpoints, 0 confirmed in code · the Backend agent owns these

POST /agent/chat

Acceptance criteria · drafted by Product agent

  • User can start a chat session with the support agent from the chat-support screen.
  • On sending a message, the app calls POST /agent/chat and displays the agent's response in the conversation thread.
  • System shows a sending/typing indicator while POST /agent/chat is in flight and an error message with retry if the call fails.
  • User can view the full chat history within the session and exit the chat without losing the transcript.

What's on the screen

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P
Product agent
supports Design & PM
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