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Figma Dovel iQ v0.3 MVP (Active) · 2026-10-10
Dovel Team
PProduct agentsupports Design & PM✓BBackend agentsupports EchecomingFFrontend agentsupports the FE buildcomingQQA agentsupports QualitycomingOOrchestrator agentsupports Opscoming
Flows / Help & Support / help-support-screen

help-support-screen

help-support-screen · Figma 7192:64583

help-support-screen
Scopednot in the frontend yetFigma 7192:64583

Frontend

No matching Flutter page yet — not built.

Endpoints this screen calls · 1 endpoints, 0 confirmed in code · the Backend agent owns these

GET /support/dashboard

Acceptance criteria · drafted by Product agent

  • User can open the Help & Support screen and the app calls GET /support/dashboard to load self-service help options and support contact entry points.
  • User can tap a help category or article from the dashboard to view self-service content without leaving the flow.
  • If GET /support/dashboard fails or returns an empty payload, the system shows a friendly error state with a retry option instead of a blank screen.
  • User can navigate from the dashboard to chat support, message support, or call support via clearly labeled options.

What's on the screen

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Product agent
supports Design & PM
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